Gong vs Outreach
A detailed comparison of Gong and Outreach. See how they stack up on features, pricing, and user ratings.
Quick Summary
Gong leads with a 4.7/5 rating compared to Outreach's 4.3/5. Both tools target mid-market to enterprise companies.
Gong
Revenue intelligence platform with AI conversation analytics
Rating
4.7/5
Best for
Mid-Market to Enterprise
Free trial
No
Free plan
No
Outreach
Enterprise sales execution platform with AI insights
Rating
4.3/5
Best for
Mid-Market to Enterprise
Free trial
No
Free plan
No
Feature Comparison
| Feature | Gong | Outreach |
|---|---|---|
| Predictive Analytics | ||
| Sentiment Analysis | ||
| Action Item Extraction | ||
| Auto-Transcription | ||
| CRM Integration | ||
| Meeting Summaries | ||
| API Access | ||
| Mobile App | ||
| SSO / Enterprise Auth | ||
| Team Management | ||
| Trigger-Based Automation |
Pricing Comparison
Gong
Enterprise
Custom
Outreach
Standard
Custom
Professional
Custom
Enterprise
Custom
Pros & Cons
Gong
Pros
- +Best-in-class conversation intelligence and deal insights
- +AI accurately predicts deal outcomes and risk
- +Coaching features help reps improve systematically
- +Strong CRM integration pushes insights automatically
Cons
- -Very expensive with opaque enterprise pricing
- -Requires significant data to deliver value
- -Implementation takes weeks to months
- -Can feel like surveillance to sales reps
Outreach
Pros
- +Industry-leading sales engagement platform
- +AI-driven deal insights improve forecasting accuracy
- +Comprehensive sequence automation across channels
- +Strong governance and compliance for enterprise
Cons
- -Very expensive with required annual contracts
- -Complex setup requiring dedicated admin
- -Interface can feel overwhelming
- -Overkill for small sales teams
Which Should You Choose?
Choose Gong if:
- • Your company is Mid-Market to Enterprise size
- • Best-in-class conversation intelligence and deal insights
- • Higher user ratings matter to you (4.7 vs 4.3)
Choose Outreach if:
- • Your company is Mid-Market to Enterprise size
- • Industry-leading sales engagement platform