Relay.app vs Zapier

A detailed comparison of Relay.app and Zapier. See how they stack up on features, pricing, and user ratings.

Quick Summary

Both tools are rated equally at 4.5/5, making this a close comparison. Relay.app is designed for small to mid-market companies, while Zapier targets solopreneur to enterprise organisations. Both tools offer free plans, so you can try each before committing. Relay.app provides a free trial while Zapier does not.

Relay.app

Collaborative automation with human-in-the-loop AI

Rating 4.5/5
Best for Small to Mid-Market
Free trial Yes
Free plan Yes
Start Free Trial →

Zapier

No-code automation platform with AI-powered workflows

Rating 4.5/5
Best for Solopreneur to Enterprise
Free trial No
Free plan Yes
Visit Zapier →

Feature Comparison

Feature Relay.app Zapier
AI Decision Making
App Integrations
Scheduling & Delays
Trigger-Based Automation
Workflow Builder
Team Management
Error Handling
Natural Language Chat
API Access

Pricing Comparison

Relay.app

Free Free
Team $32/mo
Pro $82/mo

Zapier

Free Free
Professional $30/mo
Team $104/mo
Enterprise Custom

Pros & Cons

Relay.app

Pros

  • +Human-in-the-loop feature is unique and very useful
  • +Clean, modern interface designed for teams
  • +Built-in AI steps without needing external API keys
  • +Good balance of simplicity and power

Cons

  • -Much smaller integration library than competitors
  • -Relatively new with limited track record
  • -No API for custom integrations
  • -Free tier limited to 100 runs per month

Zapier

Pros

  • +Largest app integration library at 7,000+ connections
  • +AI workflow builder creates automations from descriptions
  • +Extremely reliable with strong uptime record
  • +Huge community and template library

Cons

  • -Gets expensive quickly with task-based pricing
  • -Complex multi-step workflows can be fiddly to debug
  • -Free tier limited to 100 tasks per month
  • -Task pricing model can be unpredictable for usage-heavy workflows

Which Should You Choose?

Choose Relay.app if:

  • • Your company is Small to Mid-Market size
  • • You want to start with a free plan
  • • You want to try before committing
  • • Human-in-the-loop feature is unique and very useful
Try Relay.app Free

Choose Zapier if:

  • • Your company is Solopreneur to Enterprise size
  • • You want to start with a free plan
  • • Largest app integration library at 7,000+ connections
Visit Zapier
Relay.app review Zapier review Relay.app alternatives Zapier alternatives

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