Tidio
Affordable live chat and AI chatbot for small businesses
Tidio combines live chat, AI chatbot (Lyro), and helpdesk features in an affordable package designed for small businesses and e-commerce. Its Lyro AI chatbot learns from your FAQ content to resolve common customer queries automatically.
Last updated: 2026-03-09 00:34:45
Company Size
Solopreneur to Mid-Market
Free Trial
Yes
Free Plan
Yes
Deployment
Cloud
Tidio Pricing
Free
Free
50 conversations/month
Starter
$29
flat rate
Growth
$59
flat rate
Tidio+
$749
flat rate
Pricing verified as of research date. Contact vendor for current pricing.
Tidio Features
Automation & Integration
App Integrations
Conversation & Chat
Natural Language Chat
Platform & Infrastructure
API Access
Mobile App
Zapier Integration
Tidio Pros & Cons
Pros
- + Very affordable entry point for small businesses
- + Easy to set up with no technical skills needed
- + Lyro AI chatbot handles common questions well
- + Excellent Shopify and WooCommerce integrations
Cons
- - Lyro AI limited to FAQ-based responses
- - Free plan caps at 50 conversations
- - Advanced features require expensive Tidio+ plan
- - Less powerful than Intercom for complex workflows
Tidio Integrations
Shopify
WooCommerce
WordPress
Zapier
(via API)
HubSpot
Company Info
- Company
- Tidio
- Founded
- 2013
- Headquarters
- San Francisco, CA, USA
- Deployment
- Cloud
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